Phorest Salon Owners Summit 2018

Exclusively for Clients of Phorest Salon Software

Take a peek at last year's event:

Now in its fourth year, the Salon Owners Summit has become one of the most talked about event in the hair and beauty industries in Europe as well as further afield. Last year's event attracted salon owners, therapists and stylists from the USA, Finland, Sweden, Ireland, Scotland and England. Our aim is simple: we want to have an annual industry event with networking and festivities that brings salon owners and their teams together with the greatest minds in the world in customer service, salon marketing and staff management.

Best selling authors and industry heavy weights will showcase how you can harness the power of your passion and elevate yourself, your team, your salon and your industry.

Great Starts Here.


  • Access to the world's best minds in marketing, management and salon growth & much more!
  • A code on the day to exclusive content plus access to a video of every speaker afterwards in case you miss anything during the event
  • Cheatsheets, downloads and workbooks to implement the actions
  • Coffee/tea, lunch plus wine and more food at the exclusive After Party
  • Tours and an event the night before the event for networking and to get a taste of Dublin...

Monday, 8th January 2018, Dublin


Thank you once again for an amazing Summit, pub crawl, your staff and generosity that you have shared with us this year!
I have come home inspired, shattered, no voice but feeling very privileged to be part of an amazing group of people, who all strive to do their best for our industry.
Donna Stothard from Bedale Beauty

We have a limited number of early bird tickets on sale so make sure you get yours. Call us on UK: 0207 100 9290 / IRE: 01 8747800 or click here.

Do not miss this event!

Don't miss the industry event of the year!

Phorest’s Salon Owner's Summit 2018 is Europe's largest and most prestigious milestone on that very adventure for salon owners who share one common purpose - to lead and evolve an industry that makes everyone feel and look like the superstars they were born to be.

The Salon Owners Summit 2018 will be hosted in The Convention Centre Dublin, a world-class venue in the heart of the city. The CCD is a truly remarkable building inside & out and has hosted some of Europe's largest events and parties.

The fabulous venue of the Salon Owners Summit 2018 Afterparty will be announced soon, so stay tuned!


Tours & Attractions

Coming to Dublin for a couple of nights? Fantastic! Dublin is a great city with lots of exciting things to offer. There's hundreds of pubs to visit and lots of interesting places to see! On the Sunday, 7th January 2018, the day before the Salon Owners Summit we will be hosting some city tours & activities as well as a fabulous pre-party! Make sure to check in here for details closer to the date of the event!

For more information on tickets & the event:

CALL US ON 01 874 7800 (IRL) OR 0207 100 9290 (UK)  



9.00-10.00 Registration and Networking

10.00 - 10.10 Ronan Perceval, CEO  - Welcome and intro

10.10- 11.00 Gavin Hoare - Act like the expert you are

11.00-11.30 Workshop rotation (1) (Salon Visual Merchandising/GDPR/Health & Wellbeing)

11.30-12.00 Coffee Break                                                                                                                                             

12.00 - 13.00 Steve Martin - Small Changes That Spark Big Influence

13.00-14.15   Networking Lunch

14.15 - 14.45 Workshop rotation (2) (Salon Visual Merchandising/GDPR/Health & Wellbeing)

14.45- 15.15 Workshop rotation (3) (Salon Visual Merchandising/GDPR/Health & Wellbeing)

15.15 - 15.45 Valerie Delforge - Managing & motivating your staff for success

15.45-17.00 KEYNOTE: Tabatha Coffey - Tabatha’s rules for good business

17.00 - 17.15 Ronan Perceval, CEO - Closing remarks

17.15 - 18.00 Coach transfers to afterparty

18.00 Afterparty @ NoLita, George’s Street!


The Speakers


We are proud to present our speakers for salon Owners summit 2018...


Tabatha Coffey 


We are delighted to welcome best selling author and  the star of hit US TV series  ‘Tabatha Takes Over’ - Tabatha Coffey!


In the hit Bravo TV show, Tabatha helps businesses get back on track every week with her advice on customer service, leadership, management, teamwork and a good work ethic.

In addition to her tv presence, Tabatha is also busy being an author and entrepreneur. Known for her savvy business expertise, she has been widely credited for her ability to help struggling businesses and transform people’s lives.

While Tabatha has made her mark on reality and daytime television, the red carpet and best selling lists, Tabatha’s roots began in the hair industry. From the beginning of her career when she was 14 years old,  to training with Vidal Sassoon in London, to her debut on Bravo’s Shear Genius (2007), Tabatha has devoted her professional life to achieving excellence in hair design and education.

Author of the best selling books “It’s Not Really About the Hair: The Honest Truth About Life, Love, and the Business of Beauty and “OWN IT! Be the Boss of Your Life - at Home and in the Workplace”, Tabatha draws on her own life experiences to offer straightforward advice and the empowering message of inner beauty and strength. Her television show, speaking appearances, and books inspire men and women around the world to take charge of their lives, their businesses, and their futures.


Steve Martin 

Steve Martin.jpg


Bestselling author of Yes! 50 Secrets from the Science of Persuasion which to date has sold over half a million copies and has been translated into 26 languages.


Steve Martin is Director of 'Influence at Work UK' and is an expert in the field of persuasion and influence! At the Summit Steve will share with us how the smallest changes can spark the biggest difference for your business when it comes to influencing the way others think, feel and act.


Valerie Delforge 



Valerie Delforge is Founder & CEO of Delforge + Co consultancy. Being in the Beauty industry for over 25 years, Valerie Delforge not only managed to successfully achieve all set targets, inspire teams to deliver high standards expected in high end salons but also develop each businesses to create a year on year strategic growth

From Clarins, Urban Retreat in Harrods, L’Occitane to Steiner as well as having had her own business, Valerie recognises the various challenges owners and managers are facing. As a commercial trainer and coach for managers and owners in the hair & beauty industry, she created specific modules to support managers and increase revenue

Valerie is also a regular contributor to the Phorest Blog


Gavin Hoare



Gavin is Salon Manager at the award-winning Richard Ward Hair and Metrospa on Sloane Square in the heart of Chelsea.

Gavin is described as the ‘master of all salon managers’. With 90 staff, 1,200 clients per week and 250 innovative hair and beauty treatments and services - Gavin manages the ultimate super salon.

His unique and unrivalled talents as a ‘people person’ coupled with his grass-roots understanding of the running of a premium salon developed an industry first role for Gavin- Salon Maitre D’ of Richard Ward Hair and Metrospa.

Gavin’s key skills are now being shared both nationwide and internationally through the education and consultancy work he delivers, educating on how to define and deliver the ultimate client experience to other salon owners.

STAY TUNED! Workshop & Seminar themes to be announced soon!



The Salon Owners Summit 2018 venue is located in the city centre. It is only a 15 - 20 minutes taxi drive away from Dublin Airport.  Here are some local hotels we can highly recommend:


THE MARKER hotel*****

Extraordinary, surprising and luxurious, The Marker Hotel is the perfect urban retreat for those who crave the unconventional, yet still expect the exceptional standards of five star service.

The Marker Hotel Website

The SPENCER Hotel****

The Spencer Hotel was designed with a specific focus on a boutique style. The award winning hotel has made its mark in Dublin with its spectacular, bespoke design style reflecting the history of the River Liffey docks.

The Spencer Hotel Website

Other recommended hotels:

The Merrion Hotel*****
The Dawson Hotel****
The Morrison Hotel****
The Morgan Hotel****
Kelly's Hotel***

Why not make a weekend out of it and explore Ireland's exciting and welcoming capital?
Here are 15 to do and see in Dublin!


Need more info?


Call us on 01 874 7800 (IRL) or 0207 100 9290 (UK)  
or email us on


SALON OWNERS SUMMIT 2018, CCD, Spencer Dock, North Wall Quay, North Dock, Dublin 1
 01 8747800 (IRE) | 0207 100 9290 (UK) |