We are proud to present our speakers for salon Owners summit 2018...
We are delighted to welcome best selling author and the star of hit US TV series ‘Tabatha Takes Over’ - Tabatha Coffey!
In the hit Bravo TV show, Tabatha helps businesses get back on track every week with her advice on customer service, leadership, management, teamwork and a good work ethic.
In addition to her tv presence, Tabatha is also busy being an author and entrepreneur. Known for her savvy business expertise, she has been widely credited for her ability to help struggling businesses and transform people’s lives.
While Tabatha has made her mark on reality and daytime television, the red carpet and best selling lists, Tabatha’s roots began in the hair industry. From the beginning of her career when she was 14 years old, to training with Vidal Sassoon in London, to her debut on Bravo’s Shear Genius (2007), Tabatha has devoted her professional life to achieving excellence in hair design and education.
Author of the best selling books “It’s Not Really About the Hair: The Honest Truth About Life, Love, and the Business of Beauty and “OWN IT! Be the Boss of Your Life - at Home and in the Workplace”, Tabatha draws on her own life experiences to offer straightforward advice and the empowering message of inner beauty and strength. Her television show, speaking appearances, and books inspire men and women around the world to take charge of their lives, their businesses, and their futures.
Bestselling author of Yes! 50 Secrets from the Science of Persuasion which to date has sold over half a million copies and has been translated into 26 languages.
Steve Martin is Director of 'Influence at Work UK' and is an expert in the field of persuasion and influence! At the Summit Steve will share with us how the smallest changes can spark the biggest difference for your business when it comes to influencing the way others think, feel and act.
Valerie Delforge is Founder & CEO of Delforge + Co consultancy. Being in the Beauty industry for over 25 years, Valerie Delforge not only managed to successfully achieve all set targets, inspire teams to deliver high standards expected in high end salons but also develop each businesses to create a year on year strategic growth
From Clarins, Urban Retreat in Harrods, L’Occitane to Steiner as well as having had her own business, Valerie recognises the various challenges owners and managers are facing. As a commercial trainer and coach for managers and owners in the hair & beauty industry, she created specific modules to support managers and increase revenue
Valerie is also a regular contributor to the Phorest Blog
Gavin is Salon Manager at the award-winning Richard Ward Hair and Metrospa on Sloane Square in the heart of Chelsea.
Gavin is described as the ‘master of all salon managers’. With 90 staff, 1,200 clients per week and 250 innovative hair and beauty treatments and services - Gavin manages the ultimate super salon.
His unique and unrivalled talents as a ‘people person’ coupled with his grass-roots understanding of the running of a premium salon developed an industry first role for Gavin- Salon Maitre D’ of Richard Ward Hair and Metrospa.
Gavin’s key skills are now being shared both nationwide and internationally through the education and consultancy work he delivers, educating on how to define and deliver the ultimate client experience to other salon owners.